Updates: We have just migrated our website and have some details to clean up, so please pardon the mess! We’d also like to ask for your patience if we are slower than usual to respond to orders, emails, and phone calls. We are still dealing with the challenges of operating a manufacturing business safely during COVID, and we are working with limited staff capacity. Thank you!
We number our strings starting from the top, so #1 is the highest and shortest string. Please make sure you are ordering strings for the correct model of harp, as they are not interchangeable and are not returnable if you order the wrong ones. If you have any questions, please give us a call!
If you don't know what type of strings are on your harp, they are most likely nylon. Our harps were designed for and come standard with nylon strings, whereas gut is a special option.
Orders placed online are usually shipped by US Mail within 1 or 2 business days. If you have a deadline or would like us to look into expedited shipping options, please call and place your order over the phone. While overnight shipping is sometimes a possibility, the cost will likely be at least $50, even for a single string.
Shipping and handling costs can be found by adding strings to the shopping cart and entering your location.
Monofilament strings do not come with string anchors (splines or washers) included. If you're replacing a string, you can re-use the spline or washer from the broken string, or order our String Anchor Pack to have a stash of extras on hand. If tying the harper's knot is difficult for you, you might find String Buttons to be a lower-stress alternative to the traditional string anchors. Wound strings already have washers attached.