Dusty Strings Harp and Hammered Dulcimer Makers logo(206) 634-1656

Several of us are away at the Somerset Folk Harp Festival, and we may not be able to respond to emails and phone calls as quickly as usual. Thank you for your patience!

Dusty Strings Mission Statement

Dusty Strings is committed to the belief that music enhances the quality of people's lives. We support this belief by:

  • Designing and building musical instruments and related products that embody exemplary standards of fine craftsmanship and represent a fair value to our customers.
  • Offering a wide variety of musical instruments, products and services in an open and supportive environment through our retail store and mail order operations.
  • Promoting and supporting the presence of music in our local community and beyond through instruction, workshops, concerts and related products.

Our mission is:

  • To help bring music into people's lives.
  • To build long-term relationships with our customers by maintaining courteous, respectful and honest communications and by standing behind the products we sell.
  • To treat each other, whether customer, co-worker, owner, supplier or dealer with respect and concern for the other's well-being, to operate with integrity in all interactions, and to work to form a foundation of trust.
  • To strive for continuous improvement in an atmosphere of teamwork, while acknowledging the value of each person's contribution to our group goals.
  • To provide meaningful work, fair compensation, and a safe, healthy work environment that encourages open communication, creative thinking, self-discipline and growth.
  • To contribute to and affirm a high level of commitment, individual responsibility, skill and effectiveness in the work community.
  • To nurture a sense of community in the workplace.
  • To achieve a sufficient profit to allow us to pursue our goals, while behaving in a responsible manner toward our environment and our society.

We pledge to live our mission and to speak up if we perceive a descrepancy between our values and our actions, as it is our desire at Dusty Strings to be model business owners, employees and co-workers.