We are still dealing with the challenges of operating a manufacturing business safely during COVID, and we are working with limited staff capacity. Thank you for your patience if we're slower than usual to respond to phone calls and emails.
Bridge cap pieces can sometimes mysteriously disappear in the night or fly off into the carpet when a string breaks, so we offer a replacement pack containing 6 black and 4 white pieces. They are made of 1/8" diameter Delrin rod and are pre-cut to 3/4" lengths.
We also offer replacements for the felt half-circles that we use on some of our models to help damp extra vibrations on the non-played side of the bass bridge. These are available in packs of 12, either white or black.